🧠 Step-by-step: How to use the "Evaluate response" component with Atom Magic
📍Objective:
Detect if the user intends to consult or buy a spare part, to direct them to the corresponding branch of the flow.
1. Insert the Evaluate response component
From the left menu in the Flowbuilder, select the Evaluate response component and place it in the flow where you want to perform the evaluation.
2. Activate the Atom Magic option
In the right panel, activate the Atom Magic button (with the magic wand icon). This enables evaluation by intention, not just by exact word matching.
3. Configure Branch 1: Spare Part
Branch name:Spare Part
Value to compare:Message body
Condition:is equal to
Expected text:Spare Part
4. Complete the User Intentions field
In the Evaluator training section, enter the expected scenario so that the AI understands what the “Spare Part” intention is about.
Description:
Enter here when the input intends to buy, quote, search or ask for a spare part of a vehicle or spare part in general.
Examples to train the AI:
🔁 You can use {spare part} and {model} as variables so that the AI learns flexible patterns.
5. Connect the output to the desired action
Connect the Spare Part branch to a message piece, assignment, or any action you want to perform when this intent is detected. You can even use this instance to offer a menu, quote, or referral to an advisor.
6. Additional tips
You can add more branches with other intentions (such as "Workshop Appointment" or "Reschedule"), following the same pattern.
Test the flow with different similar phrases to make sure the AI responds correctly.
Avoid training many similar intentions within the same evaluator if they are not clearly differentiated.