They allow you to automate a complete flow, from the initial consultation to data logging.

They ensure a natural transition between general information, product details, and data capture.

They reduce the need for human intervention in repetitive processes.

They improve lead qualification and increase conversion rates.

Generic Smarton: welcomes the user and detects their intention.👉 “I want information about product X”.

Field Saving Smarton: collects contact data or schedules an appointment.👉 "Could you give me your phone number and preferred date to coordinate the visit?"

Orchestrator Generic: Interprets the patient's intention and decides whether the consultation corresponds to appointments, general information or administrative attention.

Medical appointment Generic: focused exclusively on the management of appointments where it responds about the availability of appointments, specialties or medical centers and locations.

Patient care Generic: answers general questions, preparation for studies or cancellation or rescheduling policies.

Saving Fields according to the process: fields can be saved for medical appointments, patient care.

Orchestrator Generic: interprets the user's intention and decides whether the consultation corresponds to sales, after-sales services, workshop appointments or general information.

Service / workshop appointment Generic: focused exclusively on appointment management, where it responds about the availability of services, dates, times and branches or dealerships.

Sales / products Generic: answers questions about models, versions, features, reference prices, financing plans or test drives.

Customer service Generic: answers general questions, warranty policies, maintenance, complaints or case tracking.

Saving fields according to the process: fields can be saved for sales (model of interest, channel), service appointments (type of service, date, branch) and customer service (reason for contact, case status).

Orchestrator Generic: interprets the user's intention and decides whether the consultation corresponds to admissions, academic offerings, registrations, student services or general information.

Academic offer Generic: focused on answering questions about careers, curricula, modalities (in-person, hybrid, online), duration and academic requirements.

Admissions and registrations Generic: responds about admission processes, registration dates, required documentation, fees and payment methods.

Student service Generic: answers general questions such as academic calendars, administrative procedures, certifications, equivalencies or complaints.

Saving fields according to the process: fields can be saved for admissions (career of interest, modality, registration status), student services (reason for contact, type of procedure) and academic offer (program consulted).

Orchestrator Generic: interprets the user's intention and decides whether the consultation corresponds to financial products, requests, customer support or general information.

Financial products Generic: focused on answering questions about accounts, cards, loans, investments, requirements, benefits and general conditions.

Requests and procedures Generic: responds about request statuses, registration processes, validations, required documentation and next steps.

Customer service Generic: answers general questions, complaints, blocks, access recovery and case tracking.

Saving fields according to the process: fields can be saved for financial products (product of interest, type of account), requests (status, documentation submitted) and customer service (reason for contact, case status).

More dynamic and natural conversations.

Capture of better qualified leads.

Greater operational efficiency, reducing the burden on the human team.

Scalability, being able to replicate the same scheme in different flows or campaigns.