Facebook Channel Configuration: Step-by-Step Guide
How to set up a channel for Facebook from Atom?
Select the Configurations > Platform > Channels module
Click the "Create Channel" button located in the upper right.
On the channel selection screen, click "Facebook".
Click the "Continue" button.
On the provider selection screen, "Facebook" will be automatically marked, as it is its own provider.
Click the "Continue" button.
On the bot selection screen, click on the one that the ATOM team previously developed for your company.
Click the "Continue" button.
On the channel summary screen, if you wish, you can change the name and description of the channel you are adding.
Click the "Save" button.
Next, you will see confirmation that the channel has been added; however, it is not yet connected to Facebook. To connect the channel, click the "Connect" button.
The connection configuration screen with Messenger shows the necessary requirements that you must take into account to connect the channel.
Click the "Connect With Facebook" button.
Next, a window will open where you must log in to the Facebook account corresponding to your company that you want to connect.
Complete with the access credentials (email and password) associated with the account and click the "Login" button.
Select the page you want to use with Atom.
Click the "Next" button.
Next, you must grant all the permissions requested by Atom for the channel to function correctly.
Click the "Save" button.
Next, confirmation will appear that you have linked Atom to Facebook.
Click the "OK" button.
Select the Facebook page you want to connect to the channel.
Click the "Save" button.
Next, confirmation will appear that the channel was successfully connected.
Click the "Accept" button.
On the channels screen you will see that your Facebook channel is already connected and ready to receive traffic.