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Instagram Channel Settings

Instagram Channel Configuration

How to Configure a Channel for Instagram from Atom?

  • Select the Settings > Platform > Channels module

  • Click the "Create Channel" button located in the lower right corner.

  • On the channel selection screen, click "Instagram".

  • Click the "Continue" button.

  • On the provider selection screen, "Instagram" will automatically be marked, as it is your own provider.

  • Click the "Continue" button.

  • On the bot selection screen, click on the one that the ATOM team previously developed for your company.

  • Click the "Continue" button.

  • On the channel summary screen, if you wish, you can change the name and description of the channel you are adding.

  • Click the "Save" button.

  • Next, the confirmation that the channel was added will appear; however, it is not yet connected to Instagram.

  • To connect the channel, click the "Connect" button.

  • The connection configuration screen with Instagram shows the necessary requirements to connect the channel.

  • Click the "Connect With Facebook" button.

  • Next, a window will open where you must log in to the Facebook account corresponding to your company that you want to connect.

  • Add the access credentials (email and password) associated with the account and click the "Log In" button.

  • Select the Instagram account you want to use with Atom.

  • Click the "Next" button.

  • Select the page you want to use with Atom.

  • Click the "Next" button.

  • Next, you must grant all the permissions requested by Atom for the channel to function correctly.

  • Click the "Done" button.

  • Next, the confirmation that you linked Atom to Facebook will appear.

  • Click the "Accept" button.

  • Select the Instagram page you want to connect to the channel.

  • Click the "OK" button.

  • Next, the confirmation that the channel was successfully connected will appear.

  • Click the "Accept" button.

  • On the channels screen you will see that your Instagram channel is now connected and ready to receive traffic.

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