🛠️ How to create the Instagram channel in Atom?
To start the configuration process within your platform, follow these steps:
Go to the side menu and select the Settings > Platform > Channels module.
Click the "Create channel" button located in the bottom right of the screen.
In the channel selection window, click on "Instagram" and press "Continue".
In the provider selection screen, "Instagram" will be automatically marked (since it is its own provider). Click "Continue".
In the bot selection, click on the one that the ATOM team previously developed for your company and press "Continue".
In the channel summary screen, you can modify, if desired, the name and description of the channel you are adding.
Click the "Save" button.
Next, a confirmation will appear that the channel was added to the platform; however, it is still necessary to officially connect it to the social network.
🔗 How to connect your channel to Facebook and Instagram?
Once the channel is created in Atom, you must link your accounts to authorize message traffic:
In your new channel screen, click the "Connect" button.
Review the screen with the requirements necessary for the connection and click the "Connect with Facebook" button.
A popup window will open where you must log in with the Facebook account corresponding to your company. Add your credentials (email and password) and click "Log in".
Select the Instagram account you want to use with Atom and click "Next".
Select the Facebook page (Fanpage) associated and click "Next".
Next, you must grant all permissions requested by Atom to ensure the channel functions correctly. Once marked, click "Confirm".
The confirmation that you linked Atom to Facebook will appear. Click "Accept".
Select again the specific Instagram page you want to connect to the channel and click "Agree".
Finally, the confirmation that the channel was successfully connected will appear. Click the "Finish" button.
All set to interact! 🚀
If you return to the channels screen in Atom, you will be able to see that your Instagram channel is now connected, active, and completely ready to start receiving traffic from your customers. ✅








