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How to enable 2FA in Atom for an administrator?

Learn how to protect your Administrator account by enabling two-factor authentication (2FA) with Google Authenticator. Increase your platform security in simple steps. 🚀

🔐 Two-Factor Authentication (2FA) Configuration


As an Administrator, the security of your platform is a priority. Atom allows you to add an extra layer of protection to your access through two-step verification.

⚠️ Important Note: This security configuration is valid and optional exclusively for users who have an Administrator profile.
​⚙️ Configuration during first login

⚙️ Configuration during first login


When you log into Atom for the first time, the system will invite you to configure 2FA through a pop-up screen. You can follow these steps to activate it instantly:
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  1. Start the process: Click the Configure button.

  2. Verify your email: If your administrator email has not yet been validated, click Verify. The system will send you an email to confirm your identity.

  3. Re-authentication: Once your email is verified, return to Atom and click Continue with Configuration. For security, the system will ask you to log in again.

  4. Sync with your mobile: A QR code will appear on screen. Open the Google Authenticator application on your phone and scan the code.

  5. Validate access: Google Authenticator will give you a temporary 6-digit code. Enter it in Atom. When done correctly, the system will show you a message confirming that the configuration was successful.

🔄 How to configure it if you missed the initial prompt?


If you decided to skip the configuration on your first login, don't worry! You can activate it at any time by following this path:
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  1. Click on your profile picture (upper corner) and select Manage My Account.

  2. Go to Security options.

  3. Locate the Two-step verification section and click the Configure button.

  4. From here on, the system will guide you through the QR code process mentioned in the previous steps.

💡 2FA Management: Once the configuration is complete, the option will show the status "Active". Keep in mind that to deactivate 2FA or double-factor authentication you must contact our support team so they can process the management and deactivate it for you.

Strengthen the security of your environment! 🚀

Enabling two-factor authentication is the most effective way to protect your company's administrative access against unauthorized access. Configure your Google Authenticator today and operate with complete peace of mind. ✅

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