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How to request assistance and support in Atom?

Learn how to request assistance within Atom. Discover how to access the Help Module and find out everything Atomi, our Artificial Intelligence assistant, can do to resolve your questions instantly. 🚀

🆘 How to Access the Help Module?

If you need support or have any questions while operating the platform, contacting us is very simple:

  1. Go to the lower left corner of your screen in Atom and click on the Help Module.

  2. Select the "Send a message" button.

  3. Immediately, our chat bubble will open, from where you can write to us so we can assist your request as quickly as possible. 🧑🏻‍💻


🤖 Meet Atomi, your Artificial Intelligence Assistant

When you open the chat, you will have immediate support from Atomi, our AI designed to function as your general assistant and first line of help. Atomi is equipped to facilitate your day-to-day through the following functions:

  • Answer questions about the product: Explains how any tool or module within Atom works.

  • Offer best practices: Guides you step by step on how to achieve your business objectives or implement new strategies.

  • Problem solving: Helps diagnose and resolve common operational questions instantly.

  • Visual analysis: Atomi has vision! It can read and analyze images or screenshots that you share to provide much more precise context and solutions.


You'll never be alone in your management! 🚀

Relying on our Help Module and leveraging Atomi's speed will allow you to resolve any obstacle in seconds, ensuring that your customer service never stops. ✅

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