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"My Company" Setup in Atom: A Complete Guide

"My Company" Settings in Atom: Complete Guide

Through the My Company submodule, you can configure and edit general information about your company in Atom.

To access the My Company submodule, follow the steps below:

  • Select the Settings > Platform > My Company module

  • Click on the Settings option

Through this submodule you can:

  • Edit your company information: company name, time zone, and currency type.

  • Make security settings: allowed IP addresses, minimum password size for Atom users, and view/generate API Token to use in Atom APIs.

  • Configure login: 2-Step Verification (2FA) and alternate login.

  • Configure out of hours: allows you to add hours and business days in addition to the ability to assign agents to conversations that occur outside of active hours.

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