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I forgot my password, how do I reset it?

Learn what to do if you forgot your password or your account was temporarily locked and discover the steps to reset it and recover your access to Atom. 🚀

🔐 When should you reset your password?

Resetting your password is very useful when:

  • You completely forgot your password.

  • You made 3 failed login attempts and your account was temporarily locked.

In either case, don't worry!

If you remember your password and your mistake was typing it incorrectly, you can wait the five minutes that the temporary lock lasts and try logging in again.

But, if you completely forgot it or simply don't want to wait the five minutes, you can regain access to your account immediately through the email associated with it.


🔄 Steps to reset your password

To reset your password, follow the steps detailed below:

  1. Press "I forgot my password" on the main login screen.

  2. Check your registered email and click the link to reset your password.

  3. Enter the new password you will use to log in from now on.

  4. Next, you can now log in to Atom with your new password created.


Regain your access in minutes! 🚀

Resetting your password is a quick and secure process that allows you to manage your conversations on the platform again without major inconveniences. ✅

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