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How to create a campaign?

How to create a campaign?

Objective of the campaigns module:

Send mass messages (templates or flows) and track their effectiveness (opening and response).

Step by step to create a campaign

  • Access the Campaigns submodule and click on "Create campaign".

  • Configure the campaign:WhatsApp sending number.Name and contact list.Options such as automatically resuming sends or overwriting active campaigns.

  • WhatsApp sending number.

  • Name and contact list.

  • Options such as automatically resuming sends or overwriting active campaigns.

  • Choose the campaign type:Template:Select template, assign conversations and define duration.Flow:Choose the corresponding flow.

  • Template:Select template, assign conversations and define duration.

  • Flow:Choose the corresponding flow.

  • Define the execution:Immediate:Immediate sending after configuring.Scheduled:Schedule the date, time and time zone.

  • Immediate:Immediate sending after configuring.

  • Scheduled:Schedule the date, time and time zone.

  • Select the sending type:All at once:Mass sending.In batches:Configure quantity, schedule and time zone.

  • All at once:Mass sending.

  • In batches:Configure quantity, schedule and time zone.

Additional options:

  • Duplicate campaigns:Copy and modify existing campaigns.

  • Stop campaigns:Only for scheduled campaigns.

  • Edit campaigns:Available for scheduled campaigns.

  • Download reports:Export results or errors in CSV format.Practical tips:Review the parameters before sending.Use batch sending to balance messages according to your plan.Download reports for detailed analysis.

Practical tips:

  • Review the parameters before sending.

  • Use batch sending to balance messages according to your plan.

  • Download reports for detailed analysis.

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