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How to view Atom conversations in the Activity section of HubSpot?

Keep all communication history in one place. Discover how to view Atom conversations directly in the activity section of your contacts in HubSpot. Give your team complete context without switching platforms.

After linking a customer between Atom and HubSpot, you'll be able to view the details of each classified conversation (completed management) directly in your CRM.

Follow these simple steps to see the record:

  1. Go to the contact profile you want to check in HubSpot.

  2. Move to the All activities center panel.

  3. Done! The record of the Atom interaction will appear there.


⚠️ Important: For this to work, you must open the Filter activity option in HubSpot and make sure that the Atom integration has the check enabled.



Centralized and accessible history! 💡

By syncing your Atom chats with HubSpot activity, your team will always have the context of each interaction. Improve your customer follow-up and optimize your management without extra effort.

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