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Limits and supported file types

Limits and supported file types

Below, we will specify the size limits and file types supported defined by Meta for the different digital channels.

According to Meta, we will detail the types of content supported and their sizes so that your communication is successful! 🚀

Limitations

  • Apps with standard access can only send messages to people who have a role in them.

  • The text message must be less than 1,000 characters.

  • Attached multimedia files can be of the following types:

Audio

| Type |

| Extension |

| MIME Type |

| Max Size |

| AAC |

AAC

| .aac |

.aac

| audio/aac |

audio/aac

| 16 MB |

16 MB

| AMR |

AMR

| .amr |

.amr

| audio/amr |

audio/amr

| 16 MB |

16 MB

| MP3 |

MP3

| .mp3 |

.mp3

| audio/mpeg |

audio/mpeg

| 16 MB |

16 MB

| MP4 Audio |

MP4 Audio

| .m4a |

.m4a

| audio/mp4 |

audio/mp4

| 16 MB |

16 MB

| OGG Audio |

OGG Audio

| .ogg |

.ogg

| audio/ogg |

audio/ogg

| 16 MB |

16 MB

Documents

| Type |

| Extension |

| MIME Type |

| Max Size |

| Text |

Text

| .txt |

.txt

| text/plain |

text/plain

| 100 MB |

100 MB

| Microsoft Excel |

Microsoft Excel

| .xls |

.xls

| application/vnd.ms-excel |

application/vnd.ms-excel

| 100 MB |

100 MB

| Microsoft Excel |

Microsoft Excel

| .xlsx |

.xlsx

| application/vnd.openxmlformats-officedocument.spreadsheetml.sheet |

application/vnd.openxmlformats-officedocument.spreadsheetml.sheet

| 100 MB |

100 MB

| Microsoft Word |

Microsoft Word

| .doc |

.doc

| application/msword |

application/msword

| 100 MB |

100 MB

| Microsoft Word |

Microsoft Word

| .docx |

.docx

| application/vnd.openxmlformats-officedocument.wordprocessingml.document |

application/vnd.openxmlformats-officedocument.wordprocessingml.document

| 100 MB |

100 MB

| Microsoft PowerPoint |

Microsoft PowerPoint

| .ppt |

.ppt

| application/vnd.ms-powerpoint |

application/vnd.ms-powerpoint

| 100 MB |

100 MB

| Microsoft PowerPoint |

Microsoft PowerPoint

| .pptx |

.pptx

| application/vnd.openxmlformats-officedocument.presentationml.presentation |

application/vnd.openxmlformats-officedocument.presentationml.presentation

| 100 MB |

100 MB

| PDF |

PDF

| .pdf |

.pdf

| application/pdf |

application/pdf

| 100 MB |

100 MB

Images

| Type |

| Extension |

| MIME Type |

| Max Size |

| JPEG |

JPEG

| .jpeg |

.jpeg

| image/jpeg |

image/jpeg

| 5 MB |

5 MB

| PNG |

PNG

| .png |

.png

| image/png |

image/png

| 5 MB |

5 MB

Stickers

Only WebP images are supported to be sent as stickers.

| Type |

| Extension |

| MIME Type |

| Max Size |

| Animated sticker |

Animated sticker

| .webp |

.webp

| image/webp |

image/webp

| 500 KB |

500 KB

| Static sticker |

Static sticker

| .webp |

.webp

| image/webp |

image/webp

| 100 KB |

100 KB

Video

| Type |

| Extension |

| MIME Type |

| Max Size |

| 3GPP |

3GPP

| .3gp |

.3gp

| video/3gpp |

video/3gpp

| 16 MB |

16 MB

| MP4 Video |

MP4 Video

| .mp4 |

.mp4

| video/mp4 |

video/mp4

| 16 MB |

16 MB

If you want to know more official information granted by Meta, please read the following articles:

If you want more information about flow components, you can consult the following article:Components of a flow

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