Solutions for proxy server exceptions in Atom
The URLs that must be added as part of your company's proxy server exceptions are:
| URLs |
| Description |
| Impact |
| app.atomchat.io/ |
| AtomChat Domains |
AtomChat Domains
| No access to AtomChat. |
No access to AtomChat.
| firebasestorage.googleapis.com/ |
firebasestorage.googleapis.com/
| Firebase Storage API |
Firebase Storage API
| Images and files from the Conversations Module do not load. |
Images and files from the Conversations Module do not load.
| .cloudfunctions.net/.firebaseio.com/.fbsbx.com/* |
| AtomChat Data Backend |
AtomChat Data Backend
| User information does not load. Bot pause is not performed. |
User information does not load. Bot pause is not performed.
| .googleapis.com/*googleapis.com/ |
.googleapis.com/
*googleapis.com/
| Google API |
Google API
| No access to data. Images and files from the Conversations Module do not load. |
No access to data. Images and files from the Conversations Module do not load.
| media.smooch.io/ |
media.smooch.io/
| File Server |
File Server
| Certain files sent by the client do not load. |
Certain files sent by the client do not load.
| 2ypv9hx75l-dsn.algolia.net/ |
2ypv9hx75l-dsn.algolia.net/
| Search Service |
Search Service
| No search results are obtained in the Conversations Module interface. |
No search results are obtained in the Conversations Module interface.
| firebaseremoteconfig.googleapis.com/ |
firebaseremoteconfig.googleapis.com/
| Firebase Remote Config API |
Firebase Remote Config API
| No access to data. Images and files from the Conversations Module do not load. |
No access to data. Images and files from the Conversations Module do not load.
| app.powerbi.com/ |
app.powerbi.com/
| PowerBI Service |
PowerBI Service
| AtomChat reporting does not load. |
AtomChat reporting does not load.
| .looker.com/* |
| Looker Service |
| AtomChat reporting does not load. |
| maps.gstatic.com/ |
maps.gstatic.com/
| Google Maps |
Google Maps
| Location type messages do not load. |
Location type messages do not load.
| www.gstatic.com/ |
| Third Party Libraries |
Third Party Libraries
| User Interfaces do not work correctly. |
User Interfaces do not work correctly.
| cdnjs.cloudflare.com/ |
cdnjs.cloudflare.com/
| Third Party Libraries |
Third Party Libraries
| User Interfaces do not work correctly. |
User Interfaces do not work correctly.
| realtime.getbeamer.com/app.getbeamer.com/backend.getbeamer.com/push.getbeamer.com/ |
realtime.getbeamer.com/app.getbeamer.com/backend.getbeamer.com/push.getbeamer.com/
| Third Party Library |
Third Party Library
| News notifications in AtomChat do not work. |
News notifications in AtomChat do not work.
| cdn.mxpnl.com/api-js.mixpanel.com/ |
cdn.mxpnl.com/api-js.mixpanel.com/
| Third Party Library |
Third Party Library
| Usage metrics are not obtained to improve AtomChat. |
Usage metrics are not obtained to improve AtomChat.
| .chargebee.com/* |
| Third Party Library |
| AtomChat does not load. |